Support Coordination

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MNDSA offers a range of support services to help people with MND, their carers, families, and friends to navigate the challenges of this diagnosis and live with dignity for as long as possible.

MNDSA is the only organisation in South Australia that provides dedicated support for people living with MND. We collaborate with the MND Clinic at Flinders Medical Centre, and the national MND Network to offer the most up to date information and support to South Australians, our services include:

Information & Advice

MNDSA provides up to date information via several channels including, on our website, over the phone, shared on social media and printed resources.

We offer education sessions for clients and their carers, as well as Health and Community professionals, Workplaces and Schools to raise awareness about MND.

Coordination & Support

Our Support Coordinators are qualified health and community practitioners, working exclusively with people affected by MND.

They are a key point of contact and provide basic Counselling, Support and Service coordination for clients, their carers, and families.

Aged Care and Community Home Support Programme Services

We provide Specialist Support, Allied Health and Therapy services to people living with MND who are aged over 65 and living in several country SA regions under the Commonwealth Home Support Programme (CHSP).

For people accessing or waiting for a Home Care Package, MNDSA staff can provide support coordination and access to our specialist services and personnel.

MND Info Line

1800 777 175

The MND telephone line service is available for questions form anyone who need to know more about Motor Neurone Disease. You can phone the info line to speak to a member of the MND Support Service Team. The info line is staffed from 9am – 4.30pm Monday to Friday. After hours, weekends and public holidays a message service is available.

Please note: This is a national free call phone number and will divert to the State MND Association relevant to the geographical area you are calling from.

Entitlement, Benefits and other Supports

You may be eligible for services and support, financial assistance or other benefits if you have MND or are caring for a person with MND. The services listed below may or may not apply to your individual situation, so please refer to the websites and phone numbers listed for more detailed information about eligibility. Please contact us for more information.

Aged Care Assessment Team (ACAT)

The role of the Aged Care Assessment Team is to provide information, advice, and guidance around suitable care options for people over 65 years.

Importantly, the Aged Care Assessment Team also facilitate access to community care packages (CACP/EACH), residential respite care and permanent placement in aged care facilities. These teams are based in the community and may be accessed throughout South Australia.

Carers SA

Carers SA provide information, services, and support directly to family Carers and the people they care for. Carers SA provides community education to assist Carers and their families, so they can provide the best possible support to loved ones. They support carers through the provision of information, education, training, advocacy, counselling, and other support services that may assist them in their caring role. They also raise awareness about the role of carers amongst the wider community. Services which may be of interest include the Carer Advisory Service, which provides information and referral and the National Carer Counselling Service.

Social and Emotional Wellbeing

A diagnosis of Motor Neurone Disease (MND) can be overwhelming, not just for the person diagnosed, but also for the people who love and care for them. At MNDSA, we recognise the importance of connection, compassion, and conversation in supporting emotional wellbeing throughout the MND journey.

We offer several social and emotional wellbeing initiatives designed to support individuals, families, and carers with understanding, resilience, and the comfort of shared experience.

Support Groups

MND support groups, offer a safe, welcoming space for people living with MND, their families, and carers to come together and share their stories. Whether you are newly diagnosed, navigating day-to-day changes, or caring for someone with MND, these groups provide an opportunity to meet others who understand what you are going through.

Support groups are available both in-person and online, to ensure accessibility for people across South Australia, including those in rural and regional areas. Some groups are tailored specifically for carers or for people who carry MND-related gene changes but do not have MND themselves.

Meeting regularly, our support groups are a place to connect, exchange practical advice, ask questions, and know that you are not alone.

To find out more or join a support group, contact your MND Support Coordinator or reach out via email or by calling (08) 8234 8448.

Listening & Support

MNDSA’s Listening and Support program offers a gentle, confidential space to explore the emotional challenges that may come with an MND diagnosis, both now and into the future. Our trained volunteers are here to listen, provide emotional support, and help build personal resilience for clients, carers, and their wider support networks.

Support is available in a way that works for you, whether that is a face-to-face conversation, a phone call, or a video chat—especially important for those living outside the Adelaide metro area.

Ask your MND Support Coordinator for an introduction or contact our Volunteer Coordinator via email or call (08) 8234 8448.

Special Memories

Special Memories is a legacy-writing program that offers people with MND the opportunity to share and preserve their life stories in their own words. Sometimes called biography or life story writing, it is a deeply meaningful way to reflect, connect, and leave behind a powerful record of your life for family and future generations.

Whether you are capturing childhood memories, family milestones, or reflections on the road you have travelled, this process can be incredibly enriching—for both the storyteller and their loved ones.

To learn more about the Special Memories program, contact your MND Support Coordinator, via email or by calling (08) 8234 8448.

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